It's all in the details
Find An Answer To Every Question
We know how important your wedding day is and we are here to provide you with support and guidance. On this page you will find everything you need to stay on track with planning, ensuring that all the details are covered.
FREQUENTLY ASKED QUESTIONS
WEDDING PLANNER/COORDINATOR
A professional, licensed and insured Wedding Planner or Coordinator is mandatory. This person must have an LLC, may not be a family member or friend attending the wedding and must be approved by Wild Dunes Resort in advance of the event date if they are not already on our recommended vendors list.
LIGHTING & DECOR
Lighting:
For all outdoor events taking place beyond sunset, a lighting installation will be required. Please speak with your Event Sales or Event Planning Manager to be sure this has been included in your proposed pricing.
Decor:
Sparklers, floating lanterns, fake petals and confetti (including biodegradable) are not permitted in outdoor venues. Please also be cognizant of anything that could blow away and become litter as we want to protect our sensitive eco system on the beach and intercostal waterways.
Due to the danger of broken glass in areas where guests walk barefoot, no glassware is permitted poolside, on the beach or on the lawns. Plastic beverageware will be provided at bars and drink stations. Any glass centerpieces at these locations must be weighted and no taller than 6 inches.
LINENS & TABLES
Wild Dunes offers a variety of napkin colors, including navy, white, black, and khaki. Additionally, we provide floor-length white linens along with our standard tables and chairs to complete your event setup.
You are more than welcome to rent additional linens or other items from outside companies to customize your event further.
NOISE ORDINANCE & ENTERTAINMENT
Please refer to the outdoor noise ordinance document for full details. The ordinance prohibits any noise that disturbs the quiet, comfort and repose of any personal dwelling at any time.
Additionally, absolute quiet is required from 10 p.m. to 10 a.m.
All entertainment must stay below 75 decibels at all times.
Live entertainment/bands cannot exceed more than 5 people on the stage at one time.
This applies to all outdoor venues and the Indigo Ballroom and Rooftop Combination.
Furthermore, no DJ’s are permitted to play on the Indigo Rooftop Terrace or Pergola. (This excludes DJ’s booked for the purposes of ceremony.)
All entertainment must be approved by a Resort Sales/Event Planning Manager and a signed form must be on-file prior to event start date.
WEATHER CALL
The Resort reserves the right to make the final decision regarding outdoor functions. The decision to move a function indoors will be made no less than (6) six hours prior to the function start time.
Should the event include substantial decor or audio visual set up, your event planning manager will advise you of the updated weather call time. Should the event move to the back-up space after the (6) six hour cut off time, an additional labor fee of $2,500.00 will apply.
Additional Resources for a Memorable Event
Timeline
We have a list of questions that will help us prepare our teams for your special day. We’ve put together a timeline for you to assist and it’s broken down by monthly markers so as to not overwhelm but make the planning process easy.
Download Timeline PlannerRooming List
Use the rooming list template to provide your guests details. If the rooming list does not contain credit card information, you can send it directly to your Event Manager. If you will include individual credit card numbers for each guest, see your Event Manager for next steps.
Know Before You Go
Know Before You Go is a communication tool for you to send to your guests. It allows you to share detailed information about your event to personalize their experience. Weather, dress code, transportation and more. Ask your Event Manager how to create your own.
DownloadSafety Information
At Hyatt, we’re focused on Safety First, Wellbeing Always through our Global Care & Cleanliness Commitment. We have a certified Hygiene & Wellbeing Leader, who monitors all aspects of cleanliness and disinfection, and leads education and wellness checks for all staff members.
Learn MorePlanner Tools
Hyatt offers digital solutions to make your life easier, every step of the way. The availability of technology tools may vary by location.
Hyatt Planner Portal
Visit this one-stop location for all key information about your wedding event. Manage details before, during, and after your event. Run reservation reports, view the Group Detail report and diagrams and review your Group Bill. Access the Rooming List and Event Concierge apps. Open the Planner Portal here.
Collaborative Diagramming
A collaborative program that helps you and your Event Manager design professional create customized room diagrams and seating to design the best room layouts for your event. You can make your own edits to diagrams to ensure room setups match your vision.
HyRes
Hyatt’s proprietary group reservation process with customized links to allow your guests to book online within the group block. It also gives you the ability to view reports through the Hyatt Planner Portal.