
It's all in the details
Find An Answer To Every Question
We know how important your wedding day is and we are here to provide you with support and guidance. On this page you will find everything you need to stay on track with planning, ensuring that all the details are covered.
FREQUENTLY ASKED QUESTIONS
PERSONAL WEDDING PLANNER vs. WILD DUNES WEDDING SPECIALIST
To help ensure everything runs smoothly, we require that you work with a professional, licensed, and insured Wedding Planner or Coordinator.
This person should operate under an LLC, be someone outside of your guest list (so friends and family can simply enjoy the day!), and be approved by Wild Dunes Resort, if they’re not already on our recommended vendor list.
What your Wild Dunes wedding specialist will handle
We’re here to make your wedding day seamless and stress-free! Your dedicated Wild Dunes resort wedding specialist will:
✅ Be your main contact for all things Wild Dunes—from your guest room block to day-of coordination with our onsite teams.
✅ Provide recommended vendor lists for florals, music, photography, officiants, and more.
✅ Help customize your menu and beverage selections to suit your vision, tastes, and budget.
✅ Create a detailed wedding “resume” to guide our team in executing your big day flawlessly.
✅ Provide floor plans, seating arrangements, and estimated charges to help keep things organized.
✅ Oversee room setup, food & beverage service, and ensure a smooth handoff to our onsite event team on the wedding day.
✅ Review final charges and billing with you, post-event.
What your personal wedding planner will take care of
To ensure every personal touch is perfect, your hired personal wedding planner will:
✅ Guide you through etiquette, timelines, and family dynamics.
✅ Manage your ceremony rehearsal, wedding day schedule, and vendor communications.
✅ Handle setup of personal items like programs, escort cards, and décor.
✅ Assist with wedding party prep and ensure everyone is photo ready.
✅ Oversee the flow of the day—from walking down the aisle to the last dance.
✅ Collect your gifts and keepsakes at the end of the night.
✅ Offer full-service planning from engagement to honeymoon (if selected).
LIGHTING & DECOR
LINENS & TABLES
Wild Dunes offers a lovely selection of napkin colors—navy, white, black, and khaki—to complement your wedding style. We also provide floor-length white linens with our standard tables and chairs to create a polished event setup.
If you’re envisioning a more personalized look, you’re absolutely welcome to rent specialty linens or décor items through your planner or an outside vendor. We’re here to help bring your unique vision to life!
SOUND & ENTERTAINMENT GUIDELINES
To ensure all guests and neighbors enjoy a peaceful experience, we kindly ask that you review our Outdoor Noise Ordinance document for full details.
The ordinance prohibits any noise that disturbs the quiet or comfort of nearby residences at any time, and quiet hours are strictly enforced from 10:00 p.m. to 10:00 a.m.
A few important notes to keep in mind when planning your entertainment:
✅ Live bands are welcome but may not exceed five performers on stage at one time. This applies to all outdoor venues, as well as events using the Indigo Ballroom & Rooftop combination.
✅ DJs are not permitted to perform on the Indigo Rooftop Terrace or Pergola, with the exception of DJs booked solely for ceremony music.
✅ All entertainment must be approved in advance by your Resort Sales or Event Planning Manager, and a signed approval form must be on file before your event date.
We're happy to help guide you through entertainment options that will keep your celebration joyful and compliant!
WEATHER BACK UP PLAN
Additional Resources

Timeline
We have a list of questions that will help us prepare our teams for your special day. We’ve put together a timeline for you to assist and it’s broken down by monthly markers so as to not overwhelm but make the planning process easy.
Download Timeline PlannerRooming List
Use the rooming list template to provide your guests details. If the rooming list does not contain credit card information, you can send it directly to your Event Manager. If you will include individual credit card numbers for each guest, see your Event Manager for next steps.
Know Before You Go
Know Before You Go is a communication tool for you to send to your guests. It allows you to share detailed information about your event to personalize their experience. Weather, dress code, transportation and more. Ask your Event Manager how to create your own.
DownloadSafety Information
At Hyatt, we’re focused on Safety First, Wellbeing Always through our Global Care & Cleanliness Commitment. We have a certified Hygiene & Wellbeing Leader, who monitors all aspects of cleanliness and disinfection, and leads education and wellness checks for all staff members.
Learn MorePlanner Tools
Hyatt offers digital solutions to make your life easier, every step of the way. The availability of technology tools may vary by location.
Hyatt Planner Portal
Visit this one-stop location for all key information about your wedding event. Manage details before, during, and after your event. Run reservation reports, view the Group Detail report and diagrams and review your Group Bill. Access the Rooming List and Event Concierge apps. Open the Planner Portal here.
Collaborative Diagramming
A collaborative program that helps you and your Event Manager design professional create customized room diagrams and seating to design the best room layouts for your event. You can make your own edits to diagrams to ensure room setups match your vision.
HyRes
Hyatt’s proprietary group reservation process with customized links to allow your guests to book online within the group block. It also gives you the ability to view reports through the Hyatt Planner Portal.